A. Wear a decent dress, try to make yourself look more spiritual, face with a smile, let yourself handsome/defective, then handsome/defective, the exhibition needs is attention, and attention is money, you are studying the eye economy The master, I believe you understand more than I am sure!
B. Be confident. Don't be nervous, so as not to affect your spoken English expression. When you encounter customers who are not very good at English, such as Japan and South Korea, don’t speak too fast. Listen carefully to customer’s requirements or needs. Or don't be embarrassed to tell the customer to say it again when you can't hear it clearly. The phrase “PARDON†or the customer explains the popular one, the customer will be happy to accept it, must not understand it, and it is even more unbelievable. What the company can do and what it can't do is to seek truth from facts and be honest with its customers. Don't promise to go beyond what you can do. Of course, what you can do to satisfy the customer as much as possible!!
C. Customers who come to visit can introduce their products in detail, exchange business cards with customers, and need to discuss further. Please consult with your customers on the negotiation table of your booth and negotiate carefully. Take this book to register each customer's request separately. The quotation and related important information are pinned to the corresponding business card of the customer, which is divided into categories. Key customers should not forget to mark separately. Be polite when you exchange business cards, meet some of the visitors who you know to be competitors, and try to ask the other person to use your business card.
D. Look at the customer when sending the sample. Don't even have to give it to the competitor. Sometimes it's troublesome. When you come across a competitor and the other person asks you to give him a sample, you can euphemistically say this time to you. There are not many samples of the belt, can you leave a business card and send it back to him.
E. When you are free, turn to your competitors' booths to find out about the situation of your opponents and your opponent’s latest products. It is certainly good to know yourself!
F. When you run into too many people to cope with it, and the guests need you to say hello, then remember to talk to a customer and then call another customer. Don't talk to a customer when they talk to Others. Head to greet another customer, and you can tell other people to say hello to the customer first.
G. There are few people who come across the tour. When they are busy, they should not make loud noises/speaking or chewing gum on the booth so as not to affect the company’s image.
H. When negotiating with the customer, the mobile phone is preferably set to be muted. This is not only the basic courtesy of the person but also the respect of the customer. Pay attention to various polite little details.
I. If possible, prepare some small souvenirs with Chinese characteristics for foreign customers. Gifts should not be too valuable, exquisite and full of Chinese style. This casual gift will often leave a deep impression on the customer, but also very warm. And it's very human.
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