On the 28th, the “leisure waiting area†of Jinan West Railway Station of Beijing-Shanghai high-speed railway began to be open to passengers free of charge. After arriving at Jinan West Railway Station, passengers can go to the leisure area to read books. It is reported that Jinan West Station is located in the waiting hall of the customer service center is also equipped with three intelligent robots, passengers can interact with the robot voice.
Intelligent robot "small V" debut
On the 29th, the reporter saw three intelligent robots in the customer service center of the waiting hall of Jinan West Railway Station. Two of the three intelligent robots are equipped with a high-definition display, the model is V3, and the shape is similar to the smooth and ingenious detection robot “Eve†in the movie “Robot Storyâ€; the other robot is V5, with anthropomorphism Appearance, full of science and technology.
The station staff introduced that these three intelligent robots are called “small V†and can communicate with passengers in voice. For example, check the station floor plan, watch the high-speed rail promo, and let the robots come to Jinan to make a ticket. By car.
There are 30,000 books in the "leisure waiting area". It is reported that on the 28th, the "leisure waiting area" of Jinan West Railway Station is free to passengers. The “leisure waiting area†has a total area of ​​about 1,200 square meters and can accommodate 300 passengers at the same time for car, entertainment and leisure.
According to the staff, the entire "leisure waiting area" has set up a total of 8 central landscape reading areas, self-service reading areas, ecological leisure waiting areas, cultural leisure areas, maternal and child areas, children's reading areas, business reading areas and leisure decompression areas. Zoning, each partition has different styles and unique features, which changed the traditional station waiting mode and officially opened a new era of high-speed passenger business waiting service.
"We are focusing on the mother-infant area of ​​the mother's love for ten squares, and there are necessary facilities such as maternal and child tables and rest sofas." The staff said that the newly built "mother loves ten squares" has been officially certified by UNICEF.
Up to now, Jinan West Railway Station "leisure waiting area" has been equipped with more than 2,000 kinds of books, about 30,000 books, is the largest book reading area in the national railway station. The majority of travelers can enjoy reading in their favorite reading area.
Can change the ticket in the waiting room
In the past, when passengers took the high-speed train at Jinan West Railway Station, if they needed to change the sign because of the wrong car, they could only go out and repeat the route of the ticket office, the security check-up hall, which will bring a lot of passengers. inconvenient.
The staff introduced that in order to solve this problem effectively, Jinan West Railway Station has fully investigated and set up a change machine in the customer service center, which can handle the same price change procedures for passengers, so that passengers who do not catch up with the high-speed rail in time will no longer "go back and forth." toss". However, the change of the signing office does not provide a change service for floating fares. Therefore, if the price of the ticket after the change of the passenger is different from the price of the original ticket, it is still necessary to go to the manual change window to handle the business.
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