Foreign trade mail tips

Doing foreign trade online makes the sales staff feel most annoying that customers do not reply, but it is normal in the buyer's market today. But if we can improve our contact method, the response rate will definitely increase a lot.

It is recommended to note the following:

First, the e-mail title can only be the name of the product that the customer wants to buy, not any extra languages. In this way, the probability of customers opening your e-mail is generally up to 100%;

2. Concise start phrases have brought you to prove that you are a professional and sophisticated businessman who can immediately draw closer to your customers. Excessive cynicism for traders is really unnecessary; many people like to say where they start from. Know the customer's. It is advisable that you do not need to mention under normal circumstances. The customer publishes the purchase information there. The customer himself knows that it is redundant;

Third, the beginning of the special taboo taboo initiative to introduce themselves too much, because it will give people a sense of marketing, giving people the first feeling is not good. In fact, few customers will have the patience to read your lengthy presentations. Failure to introduce yourself more will certainly give the customer a confident and professional impression. This impression is very important to you. of;

So, what is the "excessive" standard? We believe that more than two introductory words are "too much"!

Four, after the beginning of the concise, you must immediately enter the text, that is, quotations, because the customers are most concerned about the product specifications and prices only, if you can not provide what customers want, the customer back to you why? Immediately enter the quotation, prove that you are If you are a professional professional, you are sincere and really want to do business. Everyone's time is precious and you don't want to waste time, especially for European and American businessmen.

Some people say that the specification in the customer inquiry is not complete and cannot be quoted. In fact, no foreign company will complete the request once in the enquiry. You can guess the temptation report. It does not matter if it is wrong. It just proves that you It is a professional, multi-year business, if the reported specifications do not match the requirements of the customer, the customer will usually reply to you and tell you in detail the specific requirements of the product he needs; some people always like to contact the customer for the first time Just to ask questions, customers in some countries (such as India, South Korea) may be patient, but for most European and American customers (such as the United States), they generally do not reply to this type of mail.