HC Home Grid Original: Recently, Philips' attention is in constant escalation. On the other hand, it is still buying Pentium's electric appliances. On the other hand, the quality problems of its small household electrical appliances are frequently staged, energy-saving lamps are not energy-saving, and juicer noise greatly affects users. A series of after-sales problems have brought the development of Philips' small household appliances market one after another. Before these problems were solved, Philips once again announced the recall of 3 models of 1.75 million hair dryers, and the recall of foreign products was once again staged, which undoubtedly shattered the Chinese consumers' dream of worshiping foreign brands. From the current situation, the future of Philips' small appliance market is worrying.
Product quality door--hair dryer, energy-saving lamp, juicer
On the 5.29th, the Philips hair dryer negative ion hair care function was deceived by a consumer in Beijing. The hair blown by the hair dryer that originally had the function of negative ion protection was as effective as the ordinary fan. The deceptive consumer practice like Philips was too much. However, some experts in the industry pointed out that the hair dryer industry standard does not have the content of negative ion hair care, and does not rule out the concept hype that enterprises carry out to attract consumers to buy. On the 5th, the Philips ultra-quiet juicer was complained by consumers. The ultra-quiet juicer was too noisy and scared the consumers in November. Ultra-quiet is actually noisy? The Philips juicer uses such exaggerated propaganda as a selling point, and deceives consumers while also smashing its own brand. If Philips is just a concept hype, how long can Philips do this?
Previously, Philips energy-saving lamps were checked for "energy-saving lamps are not energy-saving". After media reports, Philips said that "although it is not energy-saving, it is not dead," and therefore refused to provide Philips energy-saving lamps for "non-energy-saving" users. Replace the service. Qiu Baochang, a human rights lawyer of the China Consumers Association, pointed out that "there is a problem with Philips products, and it has nothing to do with foundry companies." The problem is that Philips is not in place in the monitoring of production links, and it is a problem of Philips' own problems. Consumers should be given a clear statement and compensated. If Philips does not seriously solve the problem of unqualified energy-saving lamps, domestic consumers should refuse to purchase Philips energy-saving lamps.
Philips' original small appliance business was once again suffering from product quality problems, and its product image has fallen to the bottom in the Chinese market.
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